EIR Pharmacy: Pharmacy Customer Service Policy


We ensure our customers are protected and receive exceptional service. Here are a few ways we guarantee the best possible customer care:

Lowest Price Guarantee

We guarantee the lowest price on all of our prescription products. If you find your medications for less at any other recognized licensed mail order pharmacy, inform us of the price and we will match it. Offer is subject to the following terms and conditions:

  • The guaranteed lowest price is only valid at the time of sale.
  • We will only match the current advertised price.
  • Products must be identical and in stock at the time of placing an order with a licensed mail order pharmacy. The must be a member of CIPA (Canadian International Pharmacy Association).
  • Products must be authentic in brand and size (same manufacturer, same country of manufacture, same pack size, same strength, and same quantity).
  • Products must be new. We cannot match the price of any used, short expiry, or expired product.
  • Price match can only be issued over the phone with our customer service team.

Product Selection

EIR Pharmacy provides thousands of prescription medications on both brand name and generic labels. We also have an incredible selection of over-the-counter medications including pet medications.

Pharmacy customer service policy

Whether you are looking to place an order or ask a question, feel free to contact us.

Safety and Quality

Every prescription order filled by our US Pharmacy is checked and verified by a licensed pharmacist.

Buy Now…Pay Later

Buy Now, Pay Later is a convenient shopping solution that allows customers to purchase products now and pay 30 days later. This program helps customers delay the payment of the medication. No paper forms, no waiting, no hassle! It’s just that easy.

Simply provide us your banking/checking account information. Once your information is submitted we receive an accepted or declined notification. An accepted notification will mean the order will be shipped and 30 days later your account will be debited for the total order amount. The best part is that there are no holds placed on your account or your order. Call +1 803-574-3069 to take advantage of this payment option.

* Customers are obligated to have sufficient money in their account on the pre-arranged debit date.

Front of the Line

In a rush? For a small fee, we can move your entire order to the front of the line ensuring that your order will be one of the very first to ship out from our facility.

Pharmacy Customer Service Policy




23965 Ironwood Ave, Moreno Valley, CA 92557

We are happy to announce that we now accept credit card payments for all your orders. Please contact us via live chat after you complete the checkout process to finalize your transaction securely.